Just wanted to let you know that I received my cross stitch back this morning and I am totally thrilled with the results I really could not have asked for anything else my parents will be very overwhelmed by it. I will ensure that you are recommended to all my friends and family. C.R. Basingstoke. It’s really so lovely to look at now.J.M. Thonton Cleveleys Excellent service. I will use you again. T.H. Kings Langley Thank you. It arrived safely and looks great. Good choice of frame and excellent customer service. I'll use you again. M.L. Motherwell
Dear Norma Just to say the picture arrived safely today and it's beautiful. Many thanks on your faultless service - you will certainly be my first port of call next time and I won't hesitate to recommend you ! Many thanks for a perfect job. A T. Bath
Hi Norma, Just a short note to say thank you. It looks perfect in the frame and is a really professional job. It has a remarkable resemblance to my own dog, Pip, which is why I chose the design. Every time I look at it, it reminds me of him. It is better than any photographs I have of him, and it will be something to remind me of him when he is gone. It may have only cost £57, but to me it is priceless!! M S
If you are not delighted with any picture framed by us you may return it for re-framing or a full refund. We will either dismantle it and return your artwork in its original state or redo any work that you are not happy with. Items are very well packed and should arrive safely. They are always sent insured by ParcelForce or Special Delivery. If anything should be damaged in transit please retain the packaging and notify us within 24 hours in order that we may make a claim. We will normally notify you when your picture has been dispatched so that you know when to expect it. Please notify us if it has not arrived by the expected day so that we can track it.
Satisfaction Guaranteed -Terms and Conditions
A few words from some of our clients
Hi Norman, I received the Celtic Winter Lady safely yesterday and she is absolutely stunning, I could not be more pleased. I thought when I finished her she was a bit "boring", but Norma has certainly brought out the best in her. It just goes to show that having them framed properly certainly makes the difference between average and stunning! Please thank Norma so much for me, I cannot express how pleased I am. Denise.W.
Dear Norman,
Just to let you know that I've received my picture back - I really love it! I think
the colours you've chosen are perfect and it has come out exactly as I'd hoped. I
just can't wait to give it to them both now!
Many thanks to you both for all your help and work on this - you've really helped
to pull it together for me. Best wishes, T.
Hi Norman
Just to let you know I think the framing is superb and it was beautifully packed
as usual.
Many thanks to you and I will be sending more to you in the future.
Thanks again, Kind Regards, Pam
Hi Norma, I received my framed cross-stitch today. I am absolutely delighted with
the beautiful job you have done on it.I have got the perfect place to hang it in
my lounge.
My daughter has just started doing cross-stitch, only small ones to begin with, and
I won"t hesitate to recommend you to her for any framing she will want to have done
in the future.Also I won"t hesitate to recommend you to my friends. Once again thank
you very much for the lovely job you have done for me. Kind regards, Angela
Dear Norman,
Just to let you know that I've received my picture back - I really love it! I think
the colours you've chosen are perfect and it has come out exactly as I'd hoped. I
just can't wait to give it to them both now!
Many thanks to you both for all your help and work on this - you've really helped
to pull it together for me.
Best wishes,
Theresa
Hi Norman,
Just to let you know I think the framing is superb and it was beautifully packed
as usual.
Many thanks to you and I will be sending more to you in the future.
Thanks again. Kind Regards
Pam
Hi Norma, I received my framed cross-stitch today. I am absolutely delighted with
the beautiful job you have done on it. I have got the perfect place to hang it in
my lounge.
My daughter has just started doing cross-stitch, only small ones to begin with, and
I won"t hesitate to recommend you to her for any framing she will want to have done
in the future.Also I won"t hesitate to recommend you to my friends. Once again thank
you very much for the lovely job you have done for me.
